My computer won't print...

Several people have told me that they have problems printing to our Toshiba and Canon Printers. Here are some steps to help you troubleshoot the problem.

1. Do you see the Papercut application on your desktop? It should look like this
2. If you don't see this application, it might be minimized or you can restart it by logging off your computer and then logging back on. (Rebooting is not necessary.) If you have a Windows or Mac based computer, you can just restart the application.
3. Try printing again. In a few seconds you should be prompted to login to the PaperCut application. After doing so, you should see a message saying that your print job has been sent to the printer queue.
4. If you don't receive a login prompt for PaperCut or the message saying that your job was sent to the queue, please refer to the instructions for setting up printing on the Aeneid or come to Glassman for assistance.