Friday, October 28, 2011

Please DO NOT upgrade to Oneiric Ocelot


Ubuntu publishes a new release of their operating system every April and October. Their latest release, "Oneiric Ocelot" came out yesterday and was made available to the public. Anyone who is already using Ubuntu (including every laptop at Whitfield) will be prompted to upgrade their system as soon as they log in. Since Whitfield's linux environment is highly customized this upgrade will essentially disable the existing software and make it unusable. Please do not upgrade your laptops to Oneiric Ocelot. However, normal updates are still encouraged and advisable. 

In the event you upgrade your Ubuntu laptop or for any other reason it becomes unusable, please bring it to Glassman so we can repair it. 

Wednesday, October 26, 2011

How can I backup my files to the Whitfield Network?


Although there are many ways to backup your files such as a thumb drive, or services like Dropbox, Ubuntu One and SpiderOak there is another way to make your files accessible from any computer on Whitfield's network and Citrix. Every student and faculty member has a home directory on the network where they can store files. Here is brief video of how to copy your files from you desktop to your home directory on the network.





My computer won't print...

Several people have told me that they have problems printing to our Toshiba and Canon Printers. Here are some steps to help you troubleshoot the problem.


  1. Do you see the Papercut application on your desktop? It should look like this
  2. If you don't see this application, it might be minimized or you can restart it by logging off your computer and then logging back on. (Rebooting is not necessary.) If you have a Windows or Mac based computer, you can just restart the application.
  3. Try printing again. In a few seconds you should be prompted to login to the PaperCut application. After doing so, you should see a message saying that your print job has been sent to the printer queue.
  4. If you don't receive a login prompt for PaperCut or the message saying that your job was sent to the queue, please refer to the instructions for setting up printing on the Aeneid or come to Glassman for assistance.